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All pieces are handmade to order. Please allow up to 10 working days for production before dispatch, excluding weekends and public holidays.

Estimated delivery times after dispatch:

• UK delivery: 1–2 working days after dispatch
• Europe mainland: 1–4 working days
• USA: 1–7 working days
• Asia: 3–7 working days
• Australia & New Zealand: 7–13 working days
• Rest of World: 2–7 working days

All international orders are sent via a tracked courier service. You’ll receive tracking details once your order has been dispatched.

Please note that these delivery estimates are separate from our up to 10 working day production time.

Please see our Shipping policy for full delivery information and further details.

International orders may be subject to local import VAT, customs duties or handling fees upon arrival. These charges are determined by your destination country and are the responsibility of the customer.

UK VAT is included where applicable.

To help keep your Syl’a’Vie pieces looking their best, we recommend washing inside out on a gentle cycle at no warmer than 30°C / 86°F.

Wash with similar colours and delicate items, and avoid garments with heavy zips, hooks or hardware that could snag the fabric.

Do not tumble dry. Air dry naturally, ideally inside out and away from direct sunlight.

For swimwear, rinse in cool clean water after wearing, particularly after exposure to chlorine, salt water, sun cream or tanning oils.

As every Syl’a’Vie piece is handmade, we recommend treating all fabrics, trims and delicate details with a little extra care.

For full washing, drying, swimwear and storage guidance, please see our Garment Care Guide.