Privacy Policy
The policy: This privacy policy notice is served by Syl’a’Vie Swimwear 81 Taunton Lane, Old Coulsdon, Surrey, CR5 1SH under the website; www.sylavieswimwear.com. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.
Policy key definitions:
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a users computer or device.
Processing of your personal data Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
We are exempt from registration in the ICO Data Protection Register because we are only processing personal data for the core business purposes.
Lawful basis: Consent/Contract/Legal Obligation/Vital Interests/Vital Interests/Public Task/Legitimate Interests/Special Category Data/Criminal Offence Data
Where our purpose for processing is: to process your order which includes taking payment and shipping to the given address. We will use the information you provide to deal with your inquiry and for no other purpose. We process your information in the following ways: we collect your name, postal address and email address. We collect your payment card details, although we don't process them ourselves - that’s done by our payment processor - or keep them. We will use your information to process your order and track your payments to deal with any issues that may arise including complaints and refunds.
We justify this processing as part of our contracting obligation to you.
We will also use your information for marketing purposes but we will formally justify this process on the basis of your consent. Should you have given your consent, you will be able to withdraw at any time. We will only send marketing communication by email where we have explicit consent. We do not make telephone marketing calls to consumers and will only call you in response to an enquiry where your contact number has been provided and you have requested us to contact you.
Sharing your information: We do not share your information with third parties.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights Under the GDPR your rights are as follows. You can read more about your rights in details here;
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.
To exercise any of these rights, please contact us as We handle subject access requests in accordance with the GDPR.
Internet cookies
We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.
Some cookies are required to enjoy and use the full functionality of this website.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Fair & Transparent Privacy Explained
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) at any time. See any marketing messages for instructions on how to unsubscribe.
This policy was last updated on 12.01.24 - Edited and customised by Syl’a’Vie Swimwear.
We may update it anytime in order to improve our customer experience or to comply with changes in the law.